General Terms & Conditions & House Rules
1. Reservation and payment
A reservation is final after confirmation and (down) payment.
The full rental amount must be paid before arrival, unless otherwise agreed.
Any additional costs (such as a deposit or cleaning) are clearly stated in advance.
2. Minimum age
The minimum age to book the property is 21 years.
The main booker must be present throughout the entire stay.
3. Arrival and departure
Check-in is possible from the agreed time.
Check-out must take place no later than the agreed time.
Deviations are only possible in consultation.
4. Use of the property
The property may only be used by the number of people specified in the booking.
Parties, events, and commercial activities are not allowed.
Please handle the property and its contents with care.
5. Pets
Dogs and other pets are not allowed in the property.
6. Smoking
Smoking is not allowed in the property, including e-cigarettes.
Smoking outside is allowed, provided windows and doors remain closed.
7. Peace and surroundings
Please be mindful of the neighbors.
Nuisance caused by noise, music, or behavior is not allowed.
8. Damage and deposit
Any damage must be reported immediately.
If applicable, damage or extra cleaning will be deducted from the deposit.
9. Liability
The landlord is not liable for loss, theft, damage, or injury to persons or property during the stay.
Stay and use of the property and facilities is at your own risk.
10. Cancellation by the tenant
Cancellation must be made in writing.
Any cancellation costs depend on the time of cancellation.
We recommend taking out travel and cancellation insurance.
11. Cancellation by the landlord
In case of force majeure or unforeseen circumstances, the landlord may cancel the reservation.
In that case, the amount already paid will be fully refunded. Further claims are excluded.
12. Complaints
Please report any complaints as soon as possible during your stay so that we can try to resolve them.
13. Non-compliance
In case of non-compliance with these terms and house rules, we reserve the right to terminate the stay prematurely without a refund.
14. Applicable law
These terms are governed by the law of the country where the holiday home is located.